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Explore real stories from those who have experienced care at North Pointe Care Center and gain helpful insight along the way. Residents and their loved ones share honest reflections that highlight what sets our community apart. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Browse our reviews or add your own today!
All Reviews
72 reviews
North Pointe Care Center is a very good place. Staff are awesome and very approachable.
This facility is one of the best !The staff are great they show so.much love to there patients being it from Cnas,Nurses ,Physical therapy all i can tell you they are the best the way they work hand in hand together to make sure the patients feel.loved it is amazing .I have never seen good team work like that ever.It has a beautiful surrounding that your relative will enjoy and is also a place that your love one will feel safe. You can’t beat that. This is one of the facility that gives the best care for there patients,it another place your love one can call home! without stressing, and worrying cuz they are in safe hands. I want to appreciate all staffs for there hard work and for caring and showing love and care to there patients you deserve more than 5 🌟Keep up the good work 💯
This facility has a warm and welcoming atmosphere. The staff go above and beyond to ensure residents feel safe, valued, and cared for. I would highly recommend it to anyone looking for quality care for a loved one
Northpointe Care Center has been taking good care of my family member, and I truly appreciate the kindness and support from the staff. Nurse Dan has been very helpful, professional, and patient in answering all of my questions. He made me feel comfortable and informed about my family member’s care. Thank you to Nurse Dan and the Northpointe Care Center team for the care and compassion you provide.
Northpointe provides a welcoming and caring environment. The staff are friendly, hardworking and attentive to resident’s needs. I appreciate the compassion, patience and teamwork shown by the care team. A great place with dedicated people who truly care.
Excellent staff, competent management!
The dsd and staffing lady takes very good care of their staff and the whole staff does their best to take excellent care of residents.
Great place!
Northpointe care center have the greatest CNA i have ever encounter, they provide 5 star patient care. They know how to deal with very challenging residents. Highly recommend this facility their whole interdiciplinary team go above and beyod to ensure patient care are top priority.
My grandpa is super happy here everything is super clean and well organized, care quality is really the best
A place with compassion to our special patients we take care of. Our Team is dedicated to each of our patients and provide a tailored plan of care according to their needs. Staff at North Pointe works for the common goal- to provide a good quality of care and meet the goals of care for each patients. Staff dedications are often recognized by families dealing with difficult task and providing the best care. Amazing Team!
North Pointe Care Center provided excellent care and support during our time there. The staff was consistently kind, attentive, and professional, always treating residents with respect and compassion. The facility was clean, organized, and had a calm, welcoming environment that made a real difference in comfort and peace of mind. Communication with staff and nurses was clear and helpful, and they were always willing to answer questions or address concerns. You can tell they genuinely care about the residents and take pride in what they do. Overall, I would highly recommend North Pointe Care Center to anyone looking for a reliable and caring facility for a loved one
This place provides outstanding care in a warm and welcoming environment. The team is compassionate, professional, and always attentive to residents’ needs. The residents are treated with dignity and respect, and it’s clear that their comfort and well-being are a top priority! The staff works together to deliver excellent service. Highly recommend this facility for its dedication, attentiveness, and exceptional care!
The staff is awesome. Everyone who I came in contact with, treated my father with care, compassion, respect and honesty. He is not always the easiest person to deal with. A Big Thank You to Everyone.
My husband’s care givers , Clyde, Cindy, Solomon and Tyler are the best . The administrations system works I wish the facility was larger but it doesn’t really matter because the older workers are so good at providing care for my husband
Good
I am a friend or relative of a current/past resident My brother moved to North Pointe Care Center. For one thing, we went down there. He’d been there for a week. He hasn’t shaved. They had the wrong clothes on him, and the wrong shoes. He had no socks on, no underwear on, and he had poop in his pants. It’s like they weren’t taking care of him like they should have. There were a lot of people there, and they were just kind of roaming around, just like lost. I didn’t like it. He was in a private room. The upkeep is good on it, but there were a few rooms that I had walked by that smelled like urine. But other than that, the rest of the place was fairly clean. They were having some kind of party down there for Father’s Day, and they told us he was in a room where everybody was celebrating. We went into the room, and everybody was sitting at the table and nothing was happening. They were celebrating nothing. I didn’t taste the food or anything. They didn’t have any food out. They didn’t have enough staff. Some of the staff were nice and some of them weren’t nice. They didn’t have any programs for anybody that I can see.
North Pointe is a great place that I had a great experience with. Most of the staff showed a genuine interest in helping whenever there was a need brought to them. There’s a different feeling to their rehab team that provide service too! I enjoyed the support they gave 110%
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